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Fund your account through GoPay, LinkAja, or Bank Transfer — the same rails you already use every day in Indonesia. Every payment route on akselot routes directly through your existing e-wallet or bank account, so there is no need to set up an unfamiliar channel before you get into the lobby.
Choosing a payment route is as much about confidence as it is about convenience. Here is what we ground our local payment setup in: verified local rails, a clear account wallet view, and support channels you can reach when something does not look right. We have built our payment options around the channels that already handle daily financial life in Indonesia — GoPay, LinkAja, and Bank Transfer — so the flow you see on akselot matches the flow you already know from your phone.
GoPay, LinkAja, and Bank Transfer are the three confirmed payment routes on akselot. We do not name a channel we have not verified as active. If a route is not listed in your account deposit screen, it is not available in your region at this time.
Every transaction you make — deposit or withdrawal — is logged inside your account wallet. Open the wallet tab after login to see the current status of each transaction. No need to contact support for a status you can check yourself in under a minute.
Our support team is reachable for payment questions through the Help channel in your account. For local payment issues — a pending GoPay transfer, a Bank Transfer that has not reflected — open a ticket and reference the transaction ID shown in your wallet history.
Access to payment routes depends on local law and is available where local regulations permit. The deposit screen in your account shows only the routes confirmed for your region, so what you see listed is what you can actually use.
Three payment rails run the akselot account wallet: GoPay, LinkAja, and Bank Transfer. GoPay works through the GoPay balance linked to your Gojek account — open the deposit screen, select GoPay, enter the amount, and follow the confirmation steps shown there. LinkAja follows the same pattern from your LinkAja balance. Bank Transfer routes through standard Indonesian interbank transfer; the account details you need are shown on screen after you select the method. Withdrawal requests follow the same three routes back to your source account. The amount settled to your wallet is shown in the transaction log inside your account — check there first before reaching out to support, since most confirmations appear there within the timeframe your bank or e-wallet provider publishes. Availability depends on local law and eligible regions.
Select GoPay from the deposit screen inside your account. Enter the amount — the minimum and maximum are shown on that screen. Confirm in your GoPay app using the steps displayed there. Your account wallet updates once GoPay confirms the transfer on their side.
Choose LinkAja on the deposit screen and follow the amount and confirmation fields shown there. The steps walk you through the LinkAja app approval. Keep the transaction reference number visible on screen — you will need it if you open a support ticket about this transfer.
Select Bank Transfer and the account number, bank name, and reference code appear on screen. Send the exact amount shown — including any unique trailing digits — to the account listed. The reference code links your transfer to your akselot account wallet automatically.
Withdrawals route back through the same channels. Open the withdrawal tab, choose GoPay, LinkAja, or Bank Transfer, and follow the verification steps shown. The amount won is added straight to your wallet first; from there, initiate the withdrawal and the settled amount moves to your chosen account.
GoPay, LinkAja, Bank Transfer — three confirmed local routes. The deposit screen in your account shows which are active for your region at the time of your session.
Your full payment history lives in the wallet tab of your account. Each entry shows the method, amount, reference number, and current status — check there before contacting support.
The payment flow works on Android and iOS mobile browsers and on desktop. GoPay and LinkAja confirmation steps open in your installed e-wallet app; Bank Transfer steps display entirely in the browser.
Access to each payment method depends on local law and the eligible regions defined at the time of your session. Routes not available in your region will not appear on your deposit screen.
The local payment screens on akselot are built for portrait use on a phone. The deposit method selector sits at the top of the screen — GoPay, LinkAja, and Bank Transfer each have a dedicated tap target sized for a thumb, so you are not pinching to select the right rail. The amount field sits below it with a numeric keypad that opens automatically, keeping the flow in one hand. After you confirm an amount, the GoPay or LinkAja deep-link opens your installed app directly; no copy-pasting of reference numbers. Bank Transfer details — account number, bank name, and the unique reference code — stack vertically in portrait so every digit is readable without zooming. The wallet history tab reflows to a single-column transaction list in portrait: method icon, amount, status label, and date all visible on one row per transaction.
Most payment questions resolve by checking the wallet tab in your account first — the transaction status and reference number are both there. When you do need to reach us, here are the three paths available for payment-related questions on akselot.
Open a ticket through the Help section inside your logged-in account. Include the transaction reference number shown in your wallet history. This is the fastest path for a specific GoPay, LinkAja, or Bank Transfer question because our team can see the same transaction record you see.
The live chat widget is accessible from the account dashboard after login. Use it for urgent payment questions — for example, a Bank Transfer that shows sent on your bank side but has not reflected in your akselot wallet. Have your reference code ready before you start the chat.
Before reaching out, open your wallet tab and locate the transaction. Status labels — pending, confirmed, processing — are updated as your bank or e-wallet provider reports back. Many questions answer themselves here, especially for GoPay and LinkAja transfers that clear on the provider's schedule.
An e-wallet is a digital balance held by a local payment provider — GoPay and LinkAja are examples. You fund your akselot account by transferring from that balance rather than entering card details directly.
Pending means akselot has received your deposit request but the interbank confirmation has not arrived yet. The status updates automatically once your bank reports the transfer; check your wallet tab for the latest state.
A unique code generated for each deposit or withdrawal. It links your transfer to your akselot wallet account and is the first thing our support team will ask for when investigating a payment question.
KYC stands for Know Your Customer — the identity verification step your account may require before a withdrawal is processed. The exact documents and steps are shown inside your account verification section after login.
Withdrawal routing is the process of sending settled funds from your akselot wallet back to your chosen local payment account — GoPay balance, LinkAja balance, or your bank account — following the steps shown on the withdrawal screen.
A deep-link is the automatic handoff from the akselot deposit screen to your installed GoPay app. Tapping confirm opens GoPay directly at the payment approval screen, so you skip manual app-switching and copying amounts.
Common questions about using GoPay, LinkAja, and Bank Transfer on akselot — answered from the operator side.
GoPay, LinkAja, and Bank Transfer are the three verified local payment routes on akselot. The deposit screen inside your account shows which of these is active for your region at the time of your session. Availability depends on local law and eligible regions.
Log in, open the deposit screen, and select GoPay. Enter the amount — the minimum and maximum are displayed there — then confirm. The flow deep-links to your GoPay app for the final approval step. Your wallet updates once GoPay confirms on their side.
First, check your wallet tab. The transaction status updates as your bank reports the transfer, and many transfers reflect before support is needed. If the status has not moved and time has passed, open a Help ticket with the transaction reference number and your bank's transfer receipt.
Yes. Withdrawals on akselot route back through GoPay, LinkAja, or Bank Transfer. Open the withdrawal tab, select LinkAja, and follow the verification and account-detail steps shown on screen. The current state of your withdrawal is shown in your wallet history after submission.
Inside your logged-in account, open the wallet tab. Every deposit and withdrawal is listed there with the payment method, amount, reference number, and current status. This is the first place to check before contacting support for any payment question.
Any applicable fees are shown on the deposit screen before you confirm the transaction. We do not add charges that are not disclosed on that screen. For Bank Transfer, your own bank may apply an interbank fee on their side — check with your bank separately for that detail.